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Charter of Consumer Rights
- The right to basic goods and services which guarantee survival.
- The right to be protected against the marketing of goods or the provision
of services that are hazardous to health and life.
- The right to be protected against dishonest or misleading advertising or
labelling.
- The right to choose products and services at competitive prices with an
assurance of satisfactory quality.
- The right to express consumer interests in the making and execution of
government policy.
- The right to be compensated for misrepresentation, shoddy goods or
unsatisfactory services.
- The right to acquire the knowledge and skills necessary to be an informed
consumer.
- The right to live and work in an environment which is neither threatening
nor dangerous and which permits a life of dignity and well-being.
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Introduction
Aims & Work
Charter of Consumer Rights
Consumer Responsibilities
How CAI represents the Irish Consumer at Home
& Abroad
40 Years of CAI
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